Scarborough Police Department

Commendations & Complaints
How to Commend Police Employees :
Everyone appreciates recognition when they do a good job. Scarborough Police officers and police employees are no different. Each year, the Police Department receives many thank you letters, notes, or cards from members of the community. However, there are probably many more commendable acts or deeds that go unnoticed.

When you receive service from our Department that you feel is worthy of recognition, we would like to hear from you. You may write or call the Scarborough Police Department:

Scarborough Police Department
Office of the Chief of Police
246 U.S. Route One
Scarborough , ME 04074
Phone: (207) 883-6361

You can also E-mail the Chief of Police Robert Moulton:  rmoult@ci.scarborough.me.us

Please include all the information you can remember such as the employee's name, date, time, and a brief explanation of the event. The employee will be notified of your acknowledgment and/or gratitude and it will be recorded in his/her personnel file. In addition, notes, cards, or letters may also be mailed directly also.
How to Make a Complaint:

If you wish to make a complaint about the actions of an employee or about any aspect of our law enforcement operation, please:

Come to the department and tell any employee that you want to make a complaint; or call the department or the town manager’s office and tell the person answering the phone that you want to make a complaint; or write your complaint and mail it to the Chief of Police.

A supervisory employee will assist you in filling out the Administrative Complaint form. This form asks you to identify yourself and then to give specific details about your complaint.

Your complaint will then be investigated. You may be contacted and asked additional questions about your complaint.

If the investigation of your complaint is going to take a long time, you will receive a letter telling you approximately when you may expect a reply.

When your complaint has been investigated, the Chief of Police will review the investigation and will write you a letter explaining what has been found out about the matter.